In short: These terms cover your use of this website. Our commercial services to clients are governed by separate, signed contracts — not by what you read here. Use the site for its intended purpose, don't try to break it, and we'll do our best to keep it useful and accurate.
On this page
1. About these terms
These Terms of Service ("Terms") govern your use of the website at www.directconnect.work (the "Site"), operated by Direct Connect LTD OOD, a Bulgarian limited liability company registered under UIC 208762339, with its registered office at Osmi Primorski Polk 128, fl. 3, ap. 81, 9002 Varna, Bulgaria ("we", "us", "our").
By accessing or using the Site, you ("you", "user") agree to these Terms. If you don't agree, please don't use the Site.
2. Using the website
You're welcome to use the Site to:
- Learn about Direct Connect Work, our services, and our open positions
- Submit a contact enquiry or job application
- Read and share content we've published, in accordance with these Terms
You must be at least 16 years old to submit any personal data via the Site. If you're representing a company, you confirm that you have authority to do so.
3. Our content and your content
Our content
All content on the Site — including text, images, the Direct Connect Work logo and brand assets, and the design of the Site itself — is owned by Direct Connect Work or used with permission, and is protected by copyright and other intellectual-property laws.
You may view, download, and print pages for your own personal, non-commercial use. You may not republish, sell, sublicense, or commercially exploit any of our content without our written permission.
Your content
When you send us a message, application, or any other content through the Site, you grant us a limited, non-exclusive licence to use that content for the purpose of responding to you and pursuing the matter you raised. You confirm that the content is yours to share and doesn't infringe anyone else's rights.
How we handle personal data is described in our Privacy Policy.
4. Prohibited conduct
You agree not to:
- Use the Site for any unlawful purpose or in violation of applicable laws
- Attempt to gain unauthorised access to any part of the Site or its underlying systems
- Introduce viruses, malware, or any other harmful code
- Scrape, harvest, or systematically extract data from the Site
- Impersonate any person or misrepresent your affiliation with anyone
- Use the Site to send unsolicited communications, spam, or marketing
- Reverse-engineer or attempt to derive source code from any part of the Site
- Interfere with the operation of the Site or with other users' experience
We may suspend or restrict access to the Site for anyone who breaches these Terms, and may report serious breaches to the relevant authorities.
5. Commercial services
The Site provides general information about our services. Any actual provision of contact-center, sales, support, or related services is governed by a separate written agreement signed between us and the client. Nothing on this Site constitutes an offer to provide services, and nothing here forms part of any service agreement with us unless expressly incorporated by signed contract.
6. Third-party links and services
The Site may link to or embed third-party services (for example, our Google Fonts, contact-form provider, or analytics tools). We don't control those third parties and we're not responsible for their content, practices, or policies. Your use of third-party services is governed by their own terms.
7. Disclaimers
We do our best to keep the Site accurate and up-to-date, but we make no warranties — express or implied — that:
- The Site will always be available, uninterrupted, or error-free
- All information on the Site is accurate, current, or complete
- The Site is free of viruses or other harmful components
- Any specific result will follow from your use of the Site
The Site is provided "as is" and "as available". To the maximum extent permitted by applicable law, we exclude all warranties not expressly set out in these Terms.
8. Limitation of liability
To the extent permitted by applicable Bulgarian and EU law:
- We won't be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of (or inability to use) the Site
- Our total cumulative liability arising out of or relating to these Terms or the Site, in any 12-month period, won't exceed the greater of (i) any amount you've paid us in that period or (ii) one hundred euros (€100)
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable consumer-protection laws — including liability for death or personal injury caused by negligence, or for fraud.
9. Changes to these terms
We may update these Terms from time to time. When we do, we'll change the "Last updated" date at the top of this page. Your continued use of the Site after the updated Terms take effect means you accept the changes.
10. Governing law and jurisdiction
These Terms are governed by the laws of Bulgaria. Any dispute arising from or in connection with these Terms or the Site will be subject to the exclusive jurisdiction of the Bulgarian courts, except where applicable consumer law gives you the right to bring proceedings in the courts of your country of residence.
11. Contact
Questions about these Terms? Get in touch:
- Email: hello@directconnect.work
- Post: Direct Connect LTD OOD, Osmi Primorski Polk 128, fl. 3, ap. 81, 9002 Varna, Bulgaria